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When contacting us for product(s) that have already been purchased, please ensure that they are product(s) of our commercial Chicago Metallic brand and not the retail Chicago Metallic brand.

All of our pans will have our eagle logo stamped on them, certifying the Bundy standard of quality for professional use. If you have purchased your item(s) for home use rather than professional, please direct your inquiries to the retail Chicago Metallic brand.

If this inquiry is about Chicago Metallic commercial bakeware, please proceed. Thank you!
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